Our AI Community

Satisfi Labs’ mission is to make AI hirable. We have made AI accessible for sports, entertainment, and tourism with the support of major investors including Google, Major League Baseball, Stadia Ventures, and TechStars.

Our Story

A Brief History

Founded in 2016, Satisfi Labs is a leading conversational AI company. Early success came from its work with the New York Mets, Macy’s, and the US Open, enabling easy access to information often unavailable on websites.

Satisfi’s Answer Engine platform has expanded over the year to include integrations with real-time feeds, external NLPs, and in-chat ticket commerce for an advanced chat experience. These advancements earned them backing from strategic investors like Major League Baseball and Google. Their patent-pending natural language processing (NLP) technology now combines with Large Language Models (LLMs) to further transform the guest experience and engagement.

Dominating the sports, entertainment, and tourism sectors, Satisfi Labs serves over 715 clients with an unparalleled conversational AI platform.

Leadership

Meet the team

Don White

CEO & Co-founder

Randy Newman

Chief Product Officer & Co-founder

Danika Wong

CMO & Head of Marketing Engine

Ed Hagan

CFO & Head of Corporate Development

Jon Scott

Chief Operating Officer

Bill Bailey

Head of Sports & Venues

Dan Flores

Head of Tourism

Micah Hollingworth

Head of Conversational Agency

Suri Subramanian

Chief Technology Officer

Aditya Dhruva

Head of Data

Ravi Kenchappa

Head of Product, Marketing Engine

Coralie Cojot

Head of Product, AI Agent Engine

Dima Galat

Head of AI Engineering

Matt Howard

Head of Product, Analytics

Kayla Fineran

Head of Partnerships

Jake Liebler

Head of Customer Success

Andrea Simmons

Head of Product Implementation & Support

Ashley Wald

Head of Product, Ticketing

Olivia Ortiz

Head of Account Management

Company Core

Culture & Values

Selflessness

We leave our egos at the door and trust that greater success comes from group wins over individual accomplishments.

Excellence

Doing the right things — and doing them exceptionally well.

Authenticity

Our relationships with customers, partners and employees will be rooted in sincerity and void of posturing.

Boldness

We are willing and eager to walk into the unknown with grit, determination, and confidence.

Accountability

Everyone is expected to meet their commitments and take responsibility for their performance.

Resourcefulness

We embrace the lack of resources not as an obstacle, but an opportunity to think differently.

Quartz 2022

Ranked #2 in Best Companies For Remote Workers

At Satisfi Labs we focus on fostering a creative and collaborative work environment where as team players we value each other’s thoughts and ideas. Sound like your place? We can’t wait to hear from you!

Work With Us